T3 - T4 Timeouts
Constant issues that we have been dealing with for a year plus. Had several techs out last year but they always say it’s good. Just gave up and been dealing with it when it happens but it’s gotten unbearable this past month. Seems to happen both wireless and wired.
Had existing overhead service replaced 2 years ago with underground service. Line extends 2 ft into house and connects directly to the modem (Motorola MG7700). This is the third modem in the past 2 years to eliminate this being a hardware issue. I did notice today that the short cable from the house connecting to the new underground wire is an old wire that wasn’t replaced.
This really seems like an issue at the pole or up the road. Any thought on how to address would be appreciated.