JR632's profile

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Wed, Jul 29, 2020 7:00 PM

New house ..

Moved in a new house and have a new gateway router from comcast ,can’t get internet. The online light is not on and others are blinking.. I have a login screen but when I put my username and password it says they are incorrect... any suggestions?


Accepted Solution




86.6K Messages

10 m ago

The other end of your line doesn't seem to be connected to a live Comcast signal feed. It is sometimes disconnected between tenant moves. You should get a tech out to investigate / connect you up.

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