Netgear 1200 modem, downstream light blinking
Keep getting these errors reported on my modem.
|CM-STATUS message sent. Event Type Code: 22; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:3f:72:48;CMTS-MAC=00:01:5c:6f:d0:4e;CM-QOS=1.1;CM-VER=3.1;|
|Wed Oct 14 10:33:53 2020||Notice (6)||CM-STATUS message sent. Event Type Code: 20; Chan ID: 29; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=08:36:c9:3f:72:48;CMTS-MAC=00:01:5c:6f:d0:4e;CM-QOS=1.1;CM-VER=3.1;|
I have called multiple time to ony be told my modem is working fine. The past two weeks on Monday my internet stops working. Have to reboot to get it to come back, Tech yesterday said my modem was missing a .cfg file that specifies the rate I should be configured for (is this true?). Why I asked, they didnt know, but assured me it was fixed, 24 hours on the button the errors above were reported again. This had been going on for 8 weeks now.
I have searched web for this fault and find many posts on it, but not actual resoltiuon. Also, midnight last night the modem reported T3 fault. When I told the COMCAST help they immediately went to "it is your cable modem" which is BS. When asked what a T3 fault was she couldn't tell me. I was a COMCST business account holder for 12 years with no issues, switched to residenntial adn nothing but headaches. Field tech coming out tomorrow.
No splitters in my line from the COMCAST distro box in my front yard to my modem.