SilviaG1's profile

New Poster


1 Message

Thu, Jan 28, 2021 10:00 AM

Hotspot - No internet when connected

I've been using this hotspot at work for over a year with no issues but lately the hotspot is showing there's a signal and when I connect to it it says no internet. I've tried opening a chat with customer service but no one has helped me, they just end the chat.





86.6K Messages

4 m ago

Try contacting the Xfinity Wifi Access team at 866 489-0919.


Or here;


Advanced Wireless Team at 1-800-934-6489

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here