Xfinity Stream on Roku Stick - "cannot support high speed... without video subscription" ?
I have residential Comcast TV, and business class Comcast internet (From my work.)
I'm trying to stream via a Roku stick using the Xfinity Stream app and receive the error message in the subject line. "Unfortunately, we cannot support high speed data customers without a video subscription."
However, I do have a video subscription, and attemted to authorize using xfinity website which has my TV service on it. The Business class internet is irrelevant and does not even show up on comcast's normal site (I have to go to some off-brand site 'comcastpaymentcenter.com' for it, so it should not be showing up here.)
Anyone have ideas on how to prove to the app that I am indeed a comcast residential video subscriber?