Roku streaming app missing channels
So we recently returned our cable boxes and modem, and purchased our own modem. We've been streaming the Xfinity app without issue until a few days ago many channels are missing and say "subscribe" if you click on them. I verified with an xfinity customer support person that we should have the channels. After 90 mins on the phone and at least 7 support people transferring me, it seems the issue is that we need an "all up video" code added to our account. After being passed back and forth from tech to billing several times I was told I need to go into an Xfinity store. Garbage. Surely someone can help me over the phone?!