Ggoldstein6's profile

New Poster

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2 Messages

Tue, Mar 17, 2020 5:00 PM

Zen thermostats

The app is not correctly reporting the temp and settings for my zen thermostats.   Example, The app will show 65 degree temp and 60 setting while the actual setting and temp may be 67. However, when I use the  app to change the settings, it will work correctly. I tried resetting thermostats and even deleting them and reinstalling, but nothing worked. This issue started about 3 months ago. Any thoughts?  

Responses

lkpolovchik

Regular Contributor

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309 Messages

9 m ago

You might want to contact Zen support for that issue. They have a Facebook page and do reply to messages.

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