U

Visitor

 • 

1 Message

Sun, May 2, 2021 4:06 PM

Restore log in

I cannot get my emails from the app. This is almost an emergency. I need to get my emails I don’t know where to click and where to go or where to find the app

Responses

ComcastAbbie

Official Employee

 • 

308 Messages

1 m ago

@user_b8726d Hello and thank you for taking the time to reach out to us. May I ask what app you are attempting to use?

 

As we continue to evaluate our product offerings and streamline how you manage services with us, we retired the Xfinity Connect app and Voice2Go features on April 20, 2021.


Rest assured that you can continue to easily access your Comcast email from your mobile device. Here are two options.

  • Use the Xfinity Connect web portal at https://comca.st/3vJGLhh. This site is optimized for your mobile device – and you can bookmark it for easy access from your home screen!
  • Or you can access your email using a third-party email client, like Outlook, Thunderbird or the Mail apps native to your iPhone or Android device. These email clients include extra benefits like the ability to add attachments and access your phone contacts. You’ll just have to make sure you enable third-party client access within Xfinity Connect before getting started. Get step-by-step instructions.
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