tuscanyas's profile

Regular Visitor


1 Message

Fri, Feb 19, 2021 6:00 AM

X1 battery

How to open battery compartment and change battery



Official Employee


136 Messages

3 m ago

@tuscanyas Hello! We would be happy to help with the battery component with our modems. This link is great first place to check: https://comca.st/3k6dbhA;


Here are the listed steps: 

  1. Place the Wireless Gateway on its side.
  2. Press down and pull back on the latch holding the battery door on the bottom panel.
  3. Slide the battery out of the bay.
  4. Close the battery compartment.
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