billmich88888's profile

Regular Contributor


406 Messages

Sat, Apr 3, 2021 7:02 PM

NHL center ice package subscriber here

Noticing a lot of Hiccups and stuttering when watching the Penguins channel 3089 here in zip code 48185

Just for maybe a tenth or half a second, but definitely noticeable, and repeats sporadically throughout the game (at least 20 times over a 2-hour event). The sound cuts out and video freezes just so slightly.

This started about 2 weeks ago but is really bad with today's game (Saturday 4/3 at 1 pm ET vs the Boston Bruins)

reset/system refresh, unplugging, and waiting for 2 minutes before plugging back in have all been performed with no resolution. Maybe someone at Xfinity needs to check their incoming feed or reach out to ATT SN Pittsburgh to make sure everything is being transmitted fully and clearly.

anyone else here been having this issue, either with these channels or other hockey/baseball team-specific channels?



Regular Contributor


131 Messages

2 m ago

Good luck. Same thing happening here in Chicago with MLB Extra Innings, and no one at comcast has a clue what they're talking about.

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