Junipercove's profile

New Poster

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2 Messages

Thu, Sep 24, 2020 7:00 PM

New 4k box having lots of pixelation and audio skips

Just got a 4k box and the picture and audio is very pixelated and skippy. Remote is also much slower to react to commands (ff, rw, etc.). Picture and audio issues are worse when feed is not live (rewinded e.g ).Restarted box, checked connections, 1 splitter (absolutely needed). These issues ONLY occurred after installing new 4K box. Any udeas?

Responses

New Poster

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2 Messages

9 m ago

Thanks, we don't have a wall connector, it is wired from the street, into the house (basement) then a splitter then from the splitter directly to the box. The splitter then sends wires to several rooms throughout the house.
EG

Expert

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87.2K Messages

9 m ago

FWIW, that's not just a passive splitter. It's an amplifier.

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