U

Visitor

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1 Message

Sun, Apr 11, 2021 3:01 PM

I need to disable screen saver

I sleep with the TV on. Screensaver comes on, sound goes off, and I wake up. Xfinity should not have this control over my TV and it needs to stop.

Responses

ComcastAbbie

Official Employee

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321 Messages

2 m ago

@user_32ddf0 Hello and thank you for taking the time to reach out to us regarding your concerns. Unfortunately there is not a way to turn off the screensaver. The longest you can set it to without the screensaver coming on is 5 hours. You can get the instructions on how to change it here: https://comca.st/3tj70dG

 

I'd be happy send your feedback up regarding these features. 

 

Visitor

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1 Message

I work long hours on the weekends and like to leave the TV on for the pets while I'm gone. It now will put the screen saver on after 5 hours even if it's on live TV. It is ridiculous that there is not an option to turn it off. Live TV is not going to burn your screen. Comcast needs to give us the option to turn it off. We pay way too much a month to not have options that work for our lifestyle.

Visitor

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5 Messages

Same here I pay over 300 a month and should be able to have the TV on all night to sleep 

Visitor

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14 Messages

8 d ago

Yes please send feedback.  We all pay lots to have xfinity for TV. We should be able to keep TV on all night if want.  I need it to sleep and drown out street noise.  No reason for TV sound to shut off on screensaver saver either. It feels like we our being treated like kids put on TV time limits!!  TV and boxes these days do not use much energy.  XFINITY PLEASE give option to override ASAP!!

Visitor

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5 Messages

I was going crazy wondering why everything would just stop 

Visitor

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5 Messages

7 d ago

I sleep to live sxrensavers off youtu.be so do my sons all night, I'm sick and tired of not being able to sleep all night waking up to pure silence please let us decide if we want a Screensaver from you or not I pay way too much money for this to not be able to be disabled 

Visitor

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5 Messages

7 d ago

I agree it's rediculas 

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