KnowmeurGoddess's profile

Regular Visitor

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2 Messages

Sun, Jan 26, 2020 9:00 AM

Bluetooth

The bluetooth setting in xfinity button>settings>device settings> audio keeps disappearing. I previously had a flex box and it did the same thing. When you use voice commands for bluetooth settings you get bluetooth hardware not installed. But its there because Ive paired my sound bar to it before. Im a tech specialist so Ive done all basic troubleshooting. Why is this happening?

Responses

Rustyben

Expert

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24K Messages

1 y ago


@KnowmeurGoddess wrote:
The bluetooth setting in xfinity button>settings>device settings> audio keeps disappearing. I previously had a flex box and it did the same thing. When you use voice commands for bluetooth settings you get bluetooth hardware not installed. But its there because Ive paired my sound bar to it before. Im a tech specialist so Ive done all basic troubleshooting. Why is this happening?

is all the 'activity' on one set top box? what is the model number of the set top box?

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New Poster

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1 Message

1 y ago

I am having the same issue. Can someone help please?

New Poster

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1 Message

1 y ago

The same thing is happening to me. Seems to be a new issue in an update or something. Please fix this, xfinity.

New Poster

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1 Message

1 y ago

I have exactly the same problem. Please advise ASAP. Thank you.

Visitor

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1 Message

2 m ago

Every time this happens to me I Restart the box. It takes 3 or 4 minutes then the Bluetooth Devices is back on the Accessibility Settings menu. 

Visitor

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4 Messages

23 d ago

This has happened on two different xfinity boxes in my house. I figured it out once, and now I can’t remember what I did. It’s something more than a reboot.  It’s extremely frustrating. 

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Visitor

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4 Messages

13 d ago

Does Xfinity not even monitor this forum? Why is there no attempt to help their customers?

(edited)

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