THREE WEEKS+ without On Demand access due to CL-14 error, no official responses, what gives?!?!?!?!?
Not only that but since we made a change to the bill last month we're now being charged for a "DVR" box we don't have in our possession. On top of that, even though we have the Performance Pro internet, which is supposed to be "up to 200 Mbps", we're getting 60-70 Mbps and were getting 180-190 before the change. So whatever is blocking the On Demand is also blocking some bandwidth from coming through on that portion of our service as well, meaning we're getting about 1/3 of our service for the money now.
So...how about it? Any official rep want to entertain this thread? Or do I have to make ANOTHER one in a day or so until I get somebodies attention?