SwanSong815's profile

New Poster


1 Message

Wed, Aug 14, 2019 1:00 PM

People calling us on Cell phones at home getting busy signal

We do not use Xfinity Mobile which I know has major problems with Wifi calling on an Android phone, but have Sprint as our carrier.  We have Xfinity for our at home internet and Wifi connection.  We have Galaxy S9 phones.  I use Wifi calling at work because in my metal building LTE doesn't work well.  Starting last Sunday, our son gets a busy signal whenever he trys to call us at home using a land line phone with our phones set to Wifi Calling.  He can get through when he call us anywhere else with our phones set too Wifi calling  except at home on the Xfinity Wifi connection.  Any ideas as to what could have changed in the last week with Xfinity.  It was working up until this last Sunday.

This conversation is no longer open for comments or replies and is no longer visible to community members.





1.9K Messages

2 y ago

To clarify, is your son calling via the house landline to your Sprint phones set on WiFi Calling and getting the busy signal?

How does it work without WiFi Calling if you use Sprint’s CDMA network instead to have calls?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here