al4352's profile

Regular Visitor

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3 Messages

Wed, Feb 10, 2021 3:00 PM

Exchange blocking

I keep getting repeated phone calls from area code 303 , exchange 484. This is same as my land line exchange number.

The last 4 digits that keep calling are changing and since there are 10,000 diferent numbers there is no way for me to block the calls since wild card (****) is not allowed for me as a user. I am registered with nomorobo but obviously the service does not detect these 10,000 as robocalls. Can someone help, without the option of changing my own line number?

Responses

ComcastAmir

Official Employee

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6.3K Messages

3 m ago

Hi al4352, I'm sure we all just cringe when those unwanted calls comes in from unsolicited parties. No need to worry we can get your phone number changed so that you don't have to endure the torture any longer. To get the ball rolling on this could you please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Regular Visitor

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3 Messages

3 m ago

As my original posting says, the option of changing phone number is not acceptable.

Regular Visitor

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3 Messages

3 m ago

Sorry for reposting! I meant it as reply to Amir.

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