WestPennPete's profile

New Poster

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4 Messages

Thu, Apr 1, 2021 12:04 PM

Are additional voice numbers going away - with Xfinity Connect app retirement?

We have additional Comcast voice telephone phone numbers assigned to us.  They are linked to each Xfinity user login on our account, and used with the Voice2Go/Xfinity Connect app.   We can also use them for select call forwarding, etc, without necessarily using the Xfinity Connect app. 

Since the Xfinity Connect app is going away on 4/20/2021,  will we lose all of those additional assigned  Xfinity telephone numbers?

Responses

Official Employee

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101 Messages

3 m ago

Thank you for your recent post, and glad to hear you were able to enjoy the Xfinity Connect App and Voice2go feature. I am sorry, but the Voice2Go app will also be sunset on 04/20/21 as well. Even though new and existing Voice customers won’t be able to use any additional Voice2Go phone numbers that they have on their account, they will be able to access voicemail history for any additional Voice2Go phone numbers in the web portal until May 20.

BruceW

Gold Problem Solver

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22.4K Messages

3 m ago

... will we lose all of those additional assigned  Xfinity telephone numbers?

Also see https://www.xfinity.com/support/articles/xfinity-connect-sunset

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