U

Visitor

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4 Messages

Wed, Apr 7, 2021 7:34 PM

Undeliverd Email

I use Mozilla Thunderbird and Comcast IMAP server for my Xfinity emails. Some outgoing emails that are 'replies' and have the original messages quoted in-line are not being delivered to the recipient. This is happening only on one of my comcast email accounts, also the one I use the most. The 'sent' folder shows the message as sent. Specifically if there is an attachment in the original email, then my reply does not reach the recipient. I have been talking to comcast for a while now with no resolution in sight. Any ideas??

Responses

Latoque

Expert

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28.8K Messages

2 m ago

Sign into the webmail UI for the Comcast account and try sending from there instead of using Thunderbird.  Does the same thing happen?

Visitor

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4 Messages

No I have no problems if the mail is sent frim the comcast webmail UI or from my cell phone comcast email account. This problem is restricted to my PC mail client.

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