AO25's profile

New Poster

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1 Message

Fri, Feb 19, 2021 7:00 PM

New Email Account creation and transfer?

I've like to change my email address on the primary user by adding a new email address while keeping my old one still intact.   Slowly converting all my accounts and contacts  over to my new email, while still monitoring my old email account.  Then eventually transferring everything I want to keep from my old email into my new one and deleting the old and having the primary user account my new email /username. How do I go about doing that on Xfinity website without messing everything up. 

 

 I think it will probably take about 2 months to get everything and everyone switched over to my new email address, since my old email has been the same for about 20 years.

Responses

Latoque

Expert

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28.8K Messages

3 m ago

See here for instructions on how to change the Primary-------------

 

https://www.xfinity.com/support/articles/change-your-primary-account-user

 

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Visitor

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1 Message

1 m ago

How to add more email addresses

Again

Expert

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25.6K Messages

To create a new user ID [email address], log in to https://customer.xfinity.com/#/users, then scroll down and click on "Add a New User" and follow the directions.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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