grammie's profile

Regular Visitor

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3 Messages

Thu, Jan 23, 2020 3:00 PM

Message on email

The message below keeps popping up on my email. How can I stop it?

Error

We’re no longer able to provide access to Gmail emails through Xfinity Webmail. We’re working with Google to determine if we will be able to restore this capability, and we’ll contact you if we reach a solution. Please know your Gmail emails haven’t been affected. You can still sign into Gmail on your web browser and through the Gmail app to view your emails.

Responses

Latoque

Expert

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28.8K Messages

1 y ago

Do you have your Gmail account enabled as an external account in the left pane under "Add mail account"?  If so, on the Inbox page click on the gear icon in the upper right corner, then on Settings>>>>>accounts.  You should see the Gmail account.  Look to the far right and you will see a trashcan icon.  Click on it to delete the account.

Latoque

Expert

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28.8K Messages

1 y ago


@grammie wrote:

The account has been deleted. I have shut down email and restarted. Message returns.  So no my question is not answered.


Did you only get out of the email, or did you sign out of the Comcast account?  Sometimes you need to do that in order for the change to "take".

Regular Visitor

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3 Messages

1 y ago

The account has been deleted. I have shut down email and restarted. Message returns.  So no my question is not answered.

Regular Visitor

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3 Messages

1 y ago

I  signed out of Comcast and signed in again but message appeared again.

New Poster

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1 Message

1 y ago

Well, then, where does one enable the gmail account so it comes into comcast and can be read & answered there?  Must one go to gmail to get those mails?

Juchernak

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