Anon325953's profile

Frequent Visitor

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5 Messages

Wed, May 20, 2020 5:00 AM

Emails Sent to Comcast Addresses Disappear

My company emails out paystubs every two weeks.  Anyone who requests they be sent to their comcast.net email never receives them.  Our system uses amazonses.com to send the emails.  I have the following in my SPF record for my domain: "include:amazonses.com -all""

Responses

Latoque

Expert

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28.8K Messages

1 y ago

Call Comcast security and see if there is a blocking issue for that domain--------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

Official Employee

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581 Messages

1 y ago

@Anon325953 can you PM me the actual domain the emails come from?

Frequent Visitor

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5 Messages

1 y ago

I'm not sure I have permission to send a PM?  I don't seem to have the Envelope link this post talks about - https://forums.xfinity.com/t5/Getting-Started/Private-message/td-p/3170319

Frequent Visitor

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5 Messages

1 y ago

Thank you for upgrading my rank so I could PM.  I sent you one.

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