Lildoe9's profile

New Poster

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2 Messages

Fri, Aug 7, 2020 7:00 AM

Emails sent on iphone are not being received

I can send emails through my desktop through comcast just fine. My email I setup per instructions for imap are sent but no one receives them. They show sent but nothing is going through unless I do from my desktop. Can someone help me?

Responses

Latoque

Expert

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28.8K Messages

10 m ago

Are you using the Mail app that comes in iOS?  If so, delete the account from the app, then recreate it from scratch.  Let iOS auto-configure it for you after you enter the password and ID.  See if that does the trick.

New Poster

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2 Messages

10 m ago

Yes I’m using the mail on iOS- I’ve used it for years with no problems. I have deleted and setup several times. It always sets it up with pop and that doesn’t sync so I changed to imap per Comcast instructions and now I have the sending problem. 🤷‍♀️ I’ve used the imap before but it just started happening out of the blue.

New Poster

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2 Messages

10 m ago

I am having the exact opposite happening.  My emails from the PC are not being received.  After calling numerous times and spending hours upon hours on the phone I was told to DL the Xfinity Connect app on my iPad/iPhone low and behold that worked but the emails from the PC are showing in the SENT folder but not being received by anyone.  I have tried different browsers and I hope there is an issue to both of our problems.  Best of luck to you.

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