arhuggins1's profile

New Poster

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1 Message

Sun, May 24, 2020 11:00 AM

Emails received, are they spam

I keep receiving emails (from various senders) asking me to update my email account with Comcast and giving me a link to my account.   I do not follow the link, but have gone directly to my account from my browser to see if there is any notice that it needs updating, but there iis none.   Are these valid emails , if not how can  I keep from receiving them?

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Accepted Solution

rightfooted

Expert

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1.1K Messages

1 y ago

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
andyross

Silver Problem Solver

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6.9K Messages

1 y ago

They are most likely phishing attempts. If you are on a computer, hover your mouse over the links, which should show the address it points at somewhere in your browser (typically on the bottom.)

New Poster

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3 Messages

What angers me is that Comcast seems to be ignoring my abuse complaints about these spam emails about my account.  Blocking them doesn't seem to work because each one comes from a different email address.  Who is allowing these scammers to create so many email accounts?  I will switch to google gmail soon if Comcast doesn't get their act together and do something about it.

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