1 Message

Mon, Apr 12, 2021 1:59 AM

Asks me to sign in to use wifi on my phine

Sign in. What am I being asked?!


Official Employee


2.9K Messages

2 m ago

Greetings, @user_8e9204! Thanks for reaching out to us on the Forums! I hope you are having an amazing day! It sounds like your phone is trying to connect to a wifi hotspot. If that's the case then you would need to log in using the credentials you set up on the account or use to log into the MyAccount app. If you have any other questions, please let us know!

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