Procaptioner's profile

New Poster

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2 Messages

Fri, Oct 18, 2019 5:00 PM

additional Comcast email address

Can I have more than one Comcast email address? I don't like the email address and want to make one that is easier to remember. Apparently I set one up years ago, but I don't like it.

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Latoque

Expert

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28.8K Messages

2 y ago


@Procaptioner wrote:

Can I have more than one Comcast email address? I don't like the email address and want to make one that is easier to remember. Apparently I set one up years ago, but I don't like it.


What CCAndrew posted applies only if you want to change the address at which you want to receive email communications from Comcast.   I think  what you are asking for is to change the user ID portion of an existing email address------is that correct?  If so, here is how  to change it----------------

 

Yes, you can change the user ID-----that portion of the email address to the left of the @ symbol. On the Xfinity home page, click on "My Account" at the top. Sign in again. On the top of the landing page, click on "Users". The account name should now show. To the right, click on "Edit", and follow the prompts.

Caution-----once you change the user ID, you CANNOT get the old one back. So make sure the new one is really what you want.

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CCAndrew

Diamond Problem Solver

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25.9K Messages

2 y ago

New Poster

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2 Messages

2 y ago

This is exactly what I wanted to do! Thank you for your help!

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