diegv's profile

Regular Visitor

 • 

3 Messages

Fri, May 7, 2021 5:34 AM

Garage opener disappeared from Home app

I can still control it with the myq app. But when I check the chamberline/lift master account integration in the XFINITY Home app, it says no device detected.

Tried already to remove and re-add the account integration, but it doesn’t help.

Responses

ComcastAshley

Official Employee

 • 

86 Messages

1 m ago

@ ,

I would be happy to help and look into your app concern. send me a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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