chch's profile



1 Message

Mon, Mar 29, 2021 7:14 AM

Batteries to replace the batteries for comcast window sensors

Does comcast supply batteries for comcast installed sensors



Diamond Problem Solver


25.9K Messages

3 m ago

Sometimes if it's a recent install. 

Official Employee


198 Messages

3 m ago

Hi, @chch. Thank you for posting your question for the community to review. We can replace the battery free of charge if you are having issues within 30 days of your install. Are you within this timeframe? If so, we can defeintly help research this further. You can then purchase a battery if it's been a while since your install as they will go out over time. This link has great details about each sensor, the batteries needed, and installation Let me know if you have any questions.

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