U

Visitor

 • 

1 Message

Wed, Apr 21, 2021 12:38 AM

What the heck is going on with my internet service?

My internet has been out since 6pm YESTERDAY! Xfitnity was giving time updates but now it’s not doing that. I work from home and this has been a big inconvenience. If you all are routing all outage issues to the virtual service give us an ETA on when it will be fixed. Also tell us what’s going on! 

Responses

EG

Expert

 • 

87.2K Messages

2 m ago

Concern moved here for greater exposure to actual Comcast employees. 

Official Employee

 • 

217 Messages

2 m ago

Hi there! We would be happy to assist you. Can you initiate a chat and start with your full name and address? To start a chat, please click the chat icon in the top right of the page! Search for Xfinity Support, if needed. Talk to you there

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