jerry12341's profile

Regular Visitor

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3 Messages

Mon, Dec 28, 2020 2:00 PM

Trying to find options for TV packages-website not helpful

Right after 1/1, I need to decide what level of TV channels we want. We don't need 220 but I'm wondering if we even need 140. The list of channels on the web page is confusing with some with checkmarks for 140 but not 220? That makes no sense. Are many channels really only available to 140 plans but not 200 or is the web site wrong?

 

Also, when trying to find the cost for the Limited Basic/Choice TV vs starter,  no pricing is found I just get the 140 and 220 options. The internet tells me some prices but not Comcast. What's up? How can I find the price to me of "limited basic"?

 

Also when I went to see what options the web site did have, I found one that I could choose. But when I read the details, it's says it's only for new signups. What web page is correct: it's available to me and the text that says new customers only is wrong or it's not available to me and the text that says new customers only is correct? https://www.xfinity.com/learn/offers?lob=internet%2Ctv%7Ctv-140 (Pricing or other info leads to the popup: Restrictions apply. Not available in all areas. New residential customers only. Limited to X1 Saver Pro+ Double Play....)

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jerry12341

Regular Visitor

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3 Messages

6 m ago

Just a note that the web site is full of bogus information. I got on a chat with a Comcast employee, found that I could sign up for a plan I wanted and found that the change even reduced my bill because some things like the anyroom DVR were no longer being charged for because they were discontinued but still work for now.

 

So Comcast avoided me going into deep cord cutting. This time.

New Poster

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1 Message

6 m ago

I am with you Jerry12341....the Comcast/Xfinity pricing is a big secret and I am getting sick of it.  My bill changes every month and I cannot get a clear explanation of what plans are available, what is included and cost.  AT&T sends me offers daily for $80 per month for TV, and Internet.  I guess I need to make the switch.

jerry12341

Regular Visitor

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3 Messages

6 m ago

I guess there's no  help here.  Comcast/xfinity is certainly not making it easy to stay rather than switch.

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