wingalsbeiii's profile

New Poster

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2 Messages

Mon, Feb 15, 2021 4:00 PM

Signal Strength on Chanel 17 MeTV

What is wrong with the signal on Channel 17.  The picture is constantly pixelated and the sounfd cuts in and out frequently ?  What can you do to resolve this issue ?

 

William Ingalsbe

Responses

ComcastBrie

Official Employee

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136 Messages

3 m ago

Hi William--thank you for visiting us here. Can you give us a little more details by chance? Is only MeTV affected, or do other channels give this issue? Have you already gone through some of the troubleshooting steps including checking to make sure your connections are secure?

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New Poster

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2 Messages

3 m ago

I have seen minor pixalating on the Weather Channel 32.  The major issue seems to be Channel 17.

I have checked all my connections and all are tight.

Thanks

New Poster

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1 Message

3 m ago

I am experiencing the same issue with MeTV on DVR recordings. The problem seems to have started within the past couple of weeks.

Official Employee

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76 Messages

3 m ago

Thanks for checking @wingalsbeiii! I'd like to try some troubleshooting on our end. Please send us a private message so we can look into this further. To send a private message, please click on my name and select "Send a Message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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