Drahcir1's profile

New Poster


2 Messages

Sun, Jan 24, 2021 10:00 PM

Remove cable from my Internet + TV Plan



I need help with picking an internet-only plan as I want to cut the cable. However in my area, there are only internet + TV or internet + TV + phone plans. I only want internet and already have an idea of which plan I want (Performance Pro Plus, the 200 MBPs one). How would I go about getting assistance with this?





Regular Visitor


3 Messages

4 m ago

Please respond to my post again if they end up helping you out with something that works like we're looking for. Thanks. Good Luck

Official Employee


251 Messages

3 m ago


Hi there! I'd be glad to ensure that this gets looked into further and make sure you get set up with the service you need. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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