Torrx3's profile

New Poster


1 Message

Thu, Feb 18, 2021 8:00 PM

Power outage

I’m looking to get my account credited. I have been out of power since 2/15. My power still isn’t on as of today. How do I go about this?



Official Employee


88 Messages

3 m ago

Hello, @Torrx3! Thank you for reaching out to our experts with your concerns. I know how frustrating it can be to have your service down. We'll be happy to stay with you through any interruption and can credit your account for the down time once service is restored. Please send me a message by clicking on "ComcastLizzy" and then selecting "Send a Message". Please message me with your first and last name and complete service address. See you there soon!

I am an Official Comcast Employee.
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Gold Problem Solver


22.3K Messages

3 m ago

@ComcastLizzy wrote: ... and then selecting "Message". ...

@ComcastLizzy: The button is actually labeled "Send a message". Please provide correct information.


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