Sun, Apr 18, 2021 11:26 PM
It seems like the best way to see if gigabit pro service is available at my home is to post here. Anyone know how to start that?
2 m ago
Hello and thank you! I really appreciate you being a member of the Comcast Family! Thank you for reaching out to our social media forum, it’s great we can connect this way! I would be happy to assist you in determining if Gigabit Pro is available at your residence. To get started please send me a private message with your name and service address by clicking on the chat icon at the top right of the page. Then select the Xfinity Support tab to start the chat session.
Your name doesn't come up in the PM search and it will not let me type a name without the search function.
I apologize for any confusion, it would be to the Xfinty Support handle, not our individual usernames. Please ensure you are sending your message to our 'Xfinity Support' handle. Thank you!