Jenny07's profile

Regular Visitor


1 Message

Wed, Feb 17, 2021 10:00 AM

Downgrade Service

Hi! I’d like some help downgrading my plan to internet only please. I haven’t been able to get through on the phone and I’m paying for something I can’t use.



Official Employee


212 Messages

3 m ago

Hello, @Jenny07! Thank you so much for reaching out to Comcast today over our Community Forums! We would be more than happy to help review your options for changing your services.

To get started, please send us a Private Message with your first and last name. 

To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side. 

Thank you! 

I am an Official Comcast Employee.
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