Anyone else seems to be having issues with customer support?
Below is a conversation with Customer Support Via Online Chat. I covered their user name just incase it violates some company policy, etc. I finally got it esclated but their response was not something I was expecting...enjoy..
Connected with bp-ssXXXXX
Current place in line: 0
Hello, thank you for contacting Xfinity Support. My name is SaXXXXX.
Hi, how are you?
Yes, it takes certain time to broadcast the channel so you are getting this message after restart
Don't restart, view the movie as it ,
Was that a joke?....that is not a resolution to the issue. I pay to have a subscription to HBO which includes HBO On Demand correct?
After my last response, it got it esclated.....but really...don't restart, view the movie as it! Humm.....