shiflets's profile

New Poster

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1 Message

Sat, Sep 12, 2020 10:00 AM

Sports entertainment Package

I tried adding the Sports Entertainment Package. I am trying to watch a college football game and the CBS Sports channel requires a subsciption. The instructions on the TV say to go to my account and select Upgrade but that is not an option. Any attempts to add the package online don't work - just direct me to an agent but no agents are available. I was given a callback timeof 35 minutes - too late to enable me to watch the game. 

 

Responses

New Poster

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1 Message

8 m ago

I'm having the same issue, and if you've had it since yesterday, that's not a good sign...

Ma4201

Contributor

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67 Messages

8 m ago

I order the sports and entertainment package a few months ago I called customer service at 800 934 6489  and the rep I spoke to got the package up and working before I hung up the phone with that rep  this may help if you have  not called the same phone  number  I call 

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