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Visitor

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1 Message

Sat, Apr 10, 2021 8:43 PM

NHL game center viewing issues

The video and audio feeds during NHL games have frequent pausing and hesitating; occasionally the feed is entirely lost.  When the feed is lost, we end up missing seconds to minutes of game time. I see others have posted about similar issues so I’m curious if any solutions have been identified. 

Responses

Official Employee

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270 Messages

2 m ago

Hello, @! Thank you for reaching out to our Community Forums. I do apologize you are experiencing video, and audio lags while watching NHL games. We do know how frustrating that can be, especially if it's during the last few moments of a game. We would like to get some more information from your, regarding this issue. 

 

Please send us a chat message with your first and last name. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. Thank you!

jth182

Regular Contributor

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131 Messages

2 m ago

Same thing is happening with MLB Extra Innings. Comcast is having issues with its IPTV services.

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