Tue, Sep 22, 2020 6:00 PM
Why am I able to get every channel right now except for Fox News?
9 m ago
Bronze Problem Solver
@Woodlands4 wrote:Why am I able to get every channel right now except for Fox News?
Where are you located, zip code?
The Woodlands, 77381. Happens occassionally, including the whole evening of the 2018 primaries.
When this happens you can check the Xfinity My Account app to see if any TV/channel outages have been reported. Single or multiple channel outages can also be a sign of a signal issue that you may be able to fix yourself by making sure that all of our cable connections - at every wall outlet, splitter and box (including your modem) are as tight as you can get them with your fingers. Then try a System Refresh (hit "A" on your voice remote and select System Refresh) to see if that brings it back up.