Channel 899/111 ID Investigation Discovery - WHEN IS IT COMING BACK???
I was told last fall 2019 that VERY SOON the ID channel would be restored to my package, should have been by end of 2019. I've had the top/premium movie/entertainment/sports tier & whole home DVR X1 platform since it came out. I always had ID channel until my last modem upgrade, from the one with like 12 lights skinny tall box to this giant phalic triangle looking tower with 2 lights.. since then ID went away. if i try to tune 111 or 899 on TV it still to this day says "subscription needed, goto xfinity subscriptions for info".. well I have searched the website high and low and find NOTHING about how to restore it. I'd even be willing to pay $5 a month just to access ondemand content from the ID channel, but that doesnt seem to be an option either. yesterday i discovered that I can access a few episodes of my favorite show on ID using streaming on mobile/pc, but it doesnt work on TV at all. all other episodes on mobile/pc say a subscription is needed, click here to subscribe. from mobile, click here goes nowhere. on pc it just takes me to the channel linup and there is NO info on how to restore ID. it does say ID is in a LOWER package than the one i have, but that should mean its included in the higer packages too, right??? but no it doesnt seem to be.
My parents who live right down the road from me, had a similiar situation over this channel last fall. my dad had attempted to adjust their over-inflated bundled services fee when their last 'contract' expired, and when he did they dropped moms favorite channel -- ID. mom pitched a fit, she watches that channel all day everyday, made him call back and fix it. In the end they had to change their package losing several premium movie channels Showtime Cinemax and something else) AND pay an extra $70/month for the new bundle, just to get 1 channel restored -- 899 ID. But when i call comcast and ask how i can get it back im told i cant, even though i have a higher premium package than my mom, and for some reason my mom is actually now paying as much as i am to have fewer channels than i do, except hers but includes this one 899 Investigation Discovery.
WTH COMCAST. what kind of crazy racketeering business are you into???? why cant you fix this problem and stop skrowing customers???