Spaceman1966's profile

Regular Visitor


1 Message

Thu, Feb 18, 2021 8:00 PM

Texas winter storm outage credit

Hello - was wondering how I can get credit for service outage during the Texas winter storm.




Official Employee


78 Messages

3 m ago

Hi @Spaceman1966

Thank you for reaching out and welcome to Xfinity Forums! We know how crazy things have been for our customers out in Texas and we are here to help makes things as easy we can! I hope you and your loved ones have all been safe and staying warm! We're happy to look into adjustments for you. Please send me a Private Message so I can help! 

To send a private message, please click my name "ComcastLysaP" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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