wilmanj73's profile

New Poster

 • 

1 Message

Mon, Feb 22, 2021 5:00 PM

Texas service outage credit

Hi. My service was out for two days last week (02/15/21 and 2/16/2021.) How can I get a Texas service outage credit?

Responses

ComcastDena

Official Employee

 • 

138 Messages

3 m ago

I can definitely help with your credit concerns. Thank you for reaching out on our forums and giving me a chance to take care of you. Some of the news coming out of Texas is pretty alarming, so I hope you and your family are safe and warm. In order to get started can you please send me a private message with your full name and service address? To send a private message, click my name "ComcastDena", then click "send message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here