New promotional deal, or time to finally cancel?
I have been a Comcast customer for many years (13+). I have never paid a bill late.
I was sold a "24 month promotional deal" approximately 22.5 months ago. The deal was seemingly reasonable at the time. $150 a month, all fees included - for television, high speed internet and phone. Literally 2 months into the term, they added another $13 in fees. 1+ years into the term, they added another $13 in fees. My bill is now over $175.00 a month, even though the agreed to term was $150 a month.
Yes, the fine print of their 100 page contract states they can essentially raise taxes/fees anytime they feel like it. Don't like it - pay their early cancellation fee.
I spoke to a Comcast representative who offered me another "24 month promotional deal" (sound familiar) for $160 a month. (Claim this is the best possible deal they can offer me). Knowing what I already know - The price will quickly go up to $180-190 a month - and I will be locked in regardless.
Unless a Comcast representative can offer me a true deal - with a true rate reduction - I am finally going to inquire with, and likely switch to a competitor.