MAC41202's profile

New Poster

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1 Message

Fri, Feb 19, 2021 5:00 AM

Houston / Katy Winter Storm Outage

Hello, I would like to receive credit for the days I’ve been without service due to the Texas winter storm . My internet service were out on 2/15, 2/16, and 2/17. I am located in Katy Texas.

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ComcastJodie

Official Employee

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148 Messages

3 m ago

@MAC41202 Thanks for the post! We hope you and your family are doing the best you can during the cold temperatures in Texas. We would be happy to look into a credit for the days without services. Please send us a message by clicking on my profile name and select "Send a message." 

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